Trusted generative AI is here: What's in store?

  • By Shuchi Bhardwaj
  • September 2023
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Salesforce has announced its AI products, but let’s face it, privacy concerns are keeping most organizations away from adopting AI. During the Salesforce AI Day, CEO Marc Benioff shared that ‘59% of the customers do not trust companies with the data’.  

In Salesforce, you can trust

Trust is the No. 1 value for Salesforce, and they are holding it in high regard. Salesforce AI Cloud is built on the Einstein GPT Trust Layer. This layer prevents large-language models (LLMs) from retaining sensitive customer data. It enables secure data retrieval, dynamic grounding, data masking, and zero retention. 

Simply put, none of your private or sensitive data goes out of your organization.

Summer forecast

You will soon see Salesforce’s product line transform. Salesforce is all set to deliver its GPT features in the coming months.
AI Cloud Starter pack comes with the necessary building blocks — Data Cloud, MuleSoft automation, Einstein, Tableau Analytics, Slack, CRM, and a free AI-readiness assessment from Salesforce Professional Services.

Salesforce is now shipping its AI products

Curious about when can you get the specific features? Here are the details:

Time for trailblazers to scale up. Head over to trailhead:

Source: Salesforce

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